Data Recovery


First step: Diagnostic service (Minimum and is due at time of check-in) : $100 Equipment that does not power on and equipment that powers on is checked in with a $50 dollar deposit to begin work. Unless rush service (Same day diagnostic) is needed the time frame for recovery can range from 2 days to 2 weeks. Our daily recovery charge is billed at $100 dollars capped daily. Every day that the data is in the shop is not necessarily billed (Only billed for days that work is being done) (Waiting for controllers etc). The average data recovery charge is $200 to $300 plus parts and can take up to 2 weeks depending on the complexity and shop work load. Most recovery jobs are same day or within hours.

Hourly Rates* Current Customer* Non-Customer
Diagnostic (Status and prognosis of recovery)$85$100
Daily recovery price limits$85 / day$100 / day
Non-powering equipment deposit**$50 / refundable**$50 / refundable
Senior Engineer – Urgent / after-hours$180 / hour$210 / hour

* Pricing above reflects a discounted rate for customers subscribing to our managed contracted services or web hosting. ** A refundable deposit is required for all hardware that does not power on.